Privacy Policy
Your privacy is important to ABM international, Inc. So
we’ve developed a Privacy Policy that covers how we
collect, use, disclose, transfer, and store your
information. Please take a moment to familiarize
yourself with our privacy practices and let us know if
you have any questions.
Collection and Use of Personal Information
Personal information is data that can be used to uniquely identify or
contact a single person.
You may be asked to provide your personal information anytime you are
in contact with ABM International, Inc. or an ABM International, Inc.
affiliated company. ABM International, Inc. and its affiliates may share
this personal information with each other and use it consistent with this
Privacy Policy. They may also combine it with other information to
provide and improve our products, services, content, and advertising.
Here are some examples of the types of personal information ABM
International, Inc. may collect and how we may use it.
What personal information we collect
When you create an ABM International, Inc. ID, register your
products, apply for commercial credit, purchase a product, download a
software update, register for a class at an ABM International, Inc. Retail
Store, or participate in an online survey, we may collect a variety of
information, including your name, mailing address, phone number,
email address, contact preferences, and credit card information.
When you share your content with family and friends using ABM
International, Inc. products, send gift certificates and products, or
invite others to join you on ABM International, Inc. forums, ABM
International, Inc. may collect the information you provide about those
people such as name, mailing address, email address, and phone
number.
In the U.S., we may ask for your Social Security number (SSN) but
only in limited circumstances such as when setting up a wireless
account or when determining whether to extend commercial credit.
How we use your personal information
The personal information we collect allows us to keep you posted
on ABM International, Inc.’s latest product announcements, software
updates, and upcoming events. It also helps us to improve our
services, content, and advertising. If you don’t want to be on our
mailing list, you can opt out anytime by updating your preferences.
We also use personal information to help us develop, deliver, and
improve our products, services, content, and advertising.
From time to time, we may use your personal information to send
important notices, such as communications about purchases and
changes to our terms, conditions, and policies. Because this
information is important to your interaction with ABM International,
Inc., you may not opt out of receiving these communications.
We may also use personal information for internal purposes such as
auditing, data analysis, and research to improve ABM International,
Inc.’s products, services, and customer communications.
If you enter into a sweepstake, contest, or similar promotion we
may use the information you provide to administer those programs.
Collection and Use of Non-Personal Information
We also collect non-personal information − data in a form that does not
permit direct association with any specific individual. We may collect, use,
transfer, and disclose non-personal information for any purpose. The
following are some examples of non-personal information that we collect
and how we may use it:
We may collect information such as occupation, language, zip code,
area code, unique device identifier, location, and the time zone where
an ABM International, Inc. product is used so that we can better
understand customer behavior and improve our products, services,
and advertising.
We also may collect information regarding customer activities on
our website and from our other products and services. This
information is aggregated and used to help us provide more useful
information to our customers and to understand which parts of our
website, products, and services are of most interest. Aggregated data
is considered non-personal information for the purposes of this
Privacy Policy.
If we do combine non-personal information with personal information
the combined information will be treated as personal information for as
long as it remains combined.
Cookies and Other Technologies
ABM International, Inc.’s website, online services, interactive applications,
email messages, and advertisements may use “cookies” and other
technologies such as pixel tags and web beacons. These technologies
help us better understand user behavior, tell us which parts of our
website people have visited, and facilitate and measure the effectiveness
of advertisements and web searches. We treat information collected by
cookies and other technologies as non-personal information. However, to
the extent that Internet Protocol (IP) addresses or similar identifiers are
considered personal information by local law, we also treat these
identifiers as personal information. Similarly, to the extent that nonpersonal
information is combined with personal information, we treat the
combined information as personal information for the purposes of this
Privacy Policy.
ABM International, Inc. and our partners use cookies and other
technologies to remember personal information when you use our
website, online services, and applications. Our goal in these cases is to
make your experience with ABM International, Inc. more convenient and
personal. For example, knowing your first name lets us welcome you the
next time you visit the ABM International, Inc. Online Store. Knowing your
country and language − and if you are an educator, your school − helps
us provide a customized and more useful shopping experience. Knowing
someone using your computer or device has shopped for a certain
product or used a particular service helps us make our advertising and
email communications more relevant to your interests. And knowing your
contact information, product serial numbers, and information about your
computer or device helps us register your products, personalize your
operating system and provide you with better customer service.
As is true of most websites, we gather some information automatically
and store it in log files. This information includes Internet Protocol (IP)
addresses, browser type and language, Internet service provider (ISP),
referring and exit pages, operating system, date/time stamp, and
clickstream data.
We use this information to understand and analyze trends, to administer
the site, to learn about user behavior on the site, and to gather
demographic information about our user base as a whole. ABM
International, Inc. may use this information in our marketing and
advertising services.
In some of our email messages, we use a “click-through URL” linked to
content on the ABM International, Inc. website. When customers click one
of these URLs, they pass through a separate web server before arriving at
the destination page on our website. We track this click-through data to
help us determine interest in particular topics and measure the
effectiveness of our customer communications. If you prefer not to be
tracked in this way, you should not click text or graphic links in the email
messages.
Pixel tags enable us to send email messages in a format customers can
read, and they tell us whether mail has been opened. We may use this
information to reduce or eliminate messages sent to customers.
Disclosure to Third Parties
At times ABM International, Inc. may make certain personal information
available to strategic partners that work with ABM International, Inc. to
provide products and services, or that help ABM International, Inc. market
to customers. For example, when you purchase and activate your iPhone,
you authorize ABM International, Inc. and its carrier to exchange the
information you provide during the activation process to carry out
service. If you are approved for service, your account will be governed by
ABM International, Inc. and its carrier’s respective privacy policies.
Personal information will only be shared by ABM International, Inc. to
provide or improve our products, services and advertising; it will not be
shared with third parties for their marketing purposes.
Service Providers
ABM International, Inc. shares personal information with companies who
provide services such as information processing, extending credit,
fulfilling customer orders, delivering products to you, managing and
enhancing customer data, providing customer service, assessing your
interest in our products and services, and conducting customer research
or satisfaction surveys. These companies are obligated to protect your
information and may be located wherever ABM International, Inc.
operates.
Others
It may be necessary − by law, legal process, litigation, and/or requests
from public and governmental authorities within or outside your country
of residence − for ABM International, Inc. to disclose your personal
information. We may also disclose information about you if we determine
that for purposes of national security, law enforcement, or other issues of
public importance, disclosure is necessary or appropriate.
We may also disclose information about you if we determine that
disclosure is reasonably necessary to enforce our terms and conditions or
protect our operations or users. Additionally, in the event of a
reorganization, merger, or sale we may transfer any and all personal
information we collect to the relevant third party.
Protection of Personal Information
ABM International, Inc. takes precautions — including administrative,
technical, and physical measures — to safeguard your personal
information against loss, theft, and misuse, as well as against
unauthorized access, disclosure, alteration, and destruction.
ABM International, Inc. online services such as the ABM International, Inc.
Online Store and iTunes Store use Secure Sockets Layer (SSL) encryption
on all web pages where personal information is collected. To make
purchases from these services, you must use an SSL-enabled browser
such as Safari, Firefox, or Internet Explorer. Doing so protects the
confidentiality of your personal information while it’s transmitted over
the Internet.
When you use some ABM International, Inc. products, services, or
applications or post on an ABM International, Inc. forum, chat room, or
social networking service, the personal information you share is visible to
other users and can be read, collected, or used by them. You are
responsible for the personal information you choose to submit in these
instances. For example, if you list your name and email address in a
forum posting, that information is public. Please take care when using
these features.
Integrity and Retention of Personal Information
ABM International, Inc. makes it easy for you to keep your personal
information accurate, complete, and up to date. We will retain your
personal information for the period necessary to fulfill the purposes
outlined in this Privacy Policy unless a longer retention period is required
or permitted by law.
Access to Personal Information
You can help ensure that your contact information and preferences are
accurate, complete, and up to date by logging in to your account at
www.innovalongarm.com. For other personal information, we make good
faith efforts to provide you with access so you can request that we correct
the data if it is inaccurate or delete the data if ABM International, Inc. is
not required to retain it by law or for legitimate business purposes. We
may decline to process requests that are unreasonably repetitive, require
disproportionate technical effort, jeopardize the privacy of others, are
extremely impractical, or for which access is not otherwise required by
local law. Access, correction, or deletion requests can be made through
Children
We do not knowingly collect personal information from children under
13. If we learn that we have collected the personal information of a child
under 13 we will take steps to delete the information as soon as possible.
Location-Based Services
To provide location-based services on ABM International, Inc. products,
ABM International, Inc. and our partners and licensees may collect, use,
and share precise location data, including the real-time geographic
location of your ABM International, Inc. computer or device. This location
data is collected anonymously in a form that does not personally identify
you and is used by ABM International, Inc. and our partners and licensees
to provide and improve location-based products and services. For
example, we may share geographic location with application providers
when you opt in to their location services.
Some location-based services offered by ABM International, Inc., such as
the “Find My iPhone” feature, require your personal information for the
feature to work.
Third-Party Sites and Services
ABM International, Inc. websites, products, applications, and services may
contain links to third-party websites, products, and services. Our
products and services may also use or offer products or services from
third parties − for example, a third-party iPhone app. Information
collected by third parties, which may include such things as location data
or contact details, is governed by their privacy practices. We encourage
you to learn about the privacy practices of those third parties.
International Users
Information you provide may be transferred or accessed by entities
around the world as described in this Privacy Policy. ABM International,
Inc. abides by the “safe harbor” frameworks set forth by the U.S.
Department of Commerce regarding the collection, use, and retention of
personal information collected by organizations in the European
Economic Area and Switzerland. Learn more about the U.S. Department of
Please note that personal information regarding individuals who reside in
a member state of the European Economic Area (EEA) is controlled by
ABM International, Inc. Distribution International in Cork, Ireland, and
processed on its behalf by ABM International, Inc. Inc. Personal
information collected in the EEA when using iTunes is controlled by
iTunes SARL in Luxembourg and processed on its behalf by ABM
International, Inc. Inc.
Our Companywide Commitment to Your Privacy
To make sure your personal information is secure, we communicate our
privacy and security guidelines to ABM International, Inc. employees and
strictly enforce privacy safeguards within the company.
Privacy Questions
If you have any questions or concerns about ABM International, Inc.’s
Privacy Policy or data processing, please contact us.
ABM International, Inc. may update its Privacy Policy from time to time.
When we change the policy in a material way, a notice will be posted on
our website along with the updated Privacy Policy.