Privacy Policy

Privacy Policy


Your privacy is important to ABM international, Inc. So

we’ve developed a Privacy Policy that covers how we

collect, use, disclose, transfer, and store your

information. Please take a moment to familiarize

yourself with our privacy practices and let us know if

you have any questions.


Collection and Use of Personal Information

Personal information is data that can be used to uniquely identify or

contact a single person.

You may be asked to provide your personal information anytime you are

in contact with ABM International, Inc. or an ABM International, Inc.

affiliated company. ABM International, Inc. and its affiliates may share

this personal information with each other and use it consistent with this

Privacy Policy. They may also combine it with other information to

provide and improve our products, services, content, and advertising.

Here are some examples of the types of personal information ABM

International, Inc. may collect and how we may use it.

What personal information we collect

When you create an ABM International, Inc. ID, register your

products, apply for commercial credit, purchase a product, download a

software update, register for a class at an ABM International, Inc. Retail

Store, or participate in an online survey, we may collect a variety of

information, including your name, mailing address, phone number,

email address, contact preferences, and credit card information.

When you share your content with family and friends using ABM

International, Inc. products, send gift certificates and products, or

invite others to join you on ABM International, Inc. forums, ABM

International, Inc. may collect the information you provide about those

people such as name, mailing address, email address, and phone


In the U.S., we may ask for your Social Security number (SSN) but

only in limited circumstances such as when setting up a wireless

account or when determining whether to extend commercial credit.

How we use your personal information

The personal information we collect allows us to keep you posted

on ABM International, Inc.’s latest product announcements, software

updates, and upcoming events. It also helps us to improve our

services, content, and advertising. If you don’t want to be on our

mailing list, you can opt out anytime by updating your preferences.

We also use personal information to help us develop, deliver, and

improve our products, services, content, and advertising.

From time to time, we may use your personal information to send

important notices, such as communications about purchases and

changes to our terms, conditions, and policies. Because this

information is important to your interaction with ABM International,

Inc., you may not opt out of receiving these communications.

We may also use personal information for internal purposes such as

auditing, data analysis, and research to improve ABM International,

Inc.’s products, services, and customer communications.

If you enter into a sweepstake, contest, or similar promotion we

may use the information you provide to administer those programs.


Collection and Use of Non-Personal Information

We also collect non-personal information − data in a form that does not

permit direct association with any specific individual. We may collect, use,

transfer, and disclose non-personal information for any purpose. The

following are some examples of non-personal information that we collect

and how we may use it:

We may collect information such as occupation, language, zip code,

area code, unique device identifier, location, and the time zone where

an ABM International, Inc. product is used so that we can better

understand customer behavior and improve our products, services,

and advertising.

We also may collect information regarding customer activities on

our website and from our other products and services. This

information is aggregated and used to help us provide more useful

information to our customers and to understand which parts of our

website, products, and services are of most interest. Aggregated data

is considered non-personal information for the purposes of this

Privacy Policy.

If we do combine non-personal information with personal information

the combined information will be treated as personal information for as

long as it remains combined.


Cookies and Other Technologies

ABM International, Inc.’s website, online services, interactive applications,

email messages, and advertisements may use “cookies” and other

technologies such as pixel tags and web beacons. These technologies

help us better understand user behavior, tell us which parts of our

website people have visited, and facilitate and measure the effectiveness

of advertisements and web searches. We treat information collected by

cookies and other technologies as non-personal information. However, to

the extent that Internet Protocol (IP) addresses or similar identifiers are

considered personal information by local law, we also treat these

identifiers as personal information. Similarly, to the extent that nonpersonal

information is combined with personal information, we treat the

combined information as personal information for the purposes of this

Privacy Policy.

ABM International, Inc. and our partners use cookies and other

technologies to remember personal information when you use our

website, online services, and applications. Our goal in these cases is to

make your experience with ABM International, Inc. more convenient and

personal. For example, knowing your first name lets us welcome you the

next time you visit the ABM International, Inc. Online Store. Knowing your

country and language − and if you are an educator, your school − helps

us provide a customized and more useful shopping experience. Knowing

someone using your computer or device has shopped for a certain

product or used a particular service helps us make our advertising and

email communications more relevant to your interests. And knowing your

contact information, product serial numbers, and information about your

computer or device helps us register your products, personalize your

operating system and provide you with better customer service.

As is true of most websites, we gather some information automatically

and store it in log files. This information includes Internet Protocol (IP)

addresses, browser type and language, Internet service provider (ISP),

referring and exit pages, operating system, date/time stamp, and

clickstream data.

We use this information to understand and analyze trends, to administer

the site, to learn about user behavior on the site, and to gather

demographic information about our user base as a whole. ABM

International, Inc. may use this information in our marketing and

advertising services.

In some of our email messages, we use a “click-through URL” linked to

content on the ABM International, Inc. website. When customers click one

of these URLs, they pass through a separate web server before arriving at

the destination page on our website. We track this click-through data to

help us determine interest in particular topics and measure the

effectiveness of our customer communications. If you prefer not to be

tracked in this way, you should not click text or graphic links in the email


Pixel tags enable us to send email messages in a format customers can

read, and they tell us whether mail has been opened. We may use this

information to reduce or eliminate messages sent to customers.


Disclosure to Third Parties

At times ABM International, Inc. may make certain personal information

available to strategic partners that work with ABM International, Inc. to

provide products and services, or that help ABM International, Inc. market

to customers. For example, when you purchase and activate your iPhone,

you authorize ABM International, Inc. and its carrier to exchange the

information you provide during the activation process to carry out

service. If you are approved for service, your account will be governed by

ABM International, Inc. and its carrier’s respective privacy policies.

Personal information will only be shared by ABM International, Inc. to

provide or improve our products, services and advertising; it will not be

shared with third parties for their marketing purposes.

Service Providers

ABM International, Inc. shares personal information with companies who

provide services such as information processing, extending credit,

fulfilling customer orders, delivering products to you, managing and

enhancing customer data, providing customer service, assessing your

interest in our products and services, and conducting customer research

or satisfaction surveys. These companies are obligated to protect your

information and may be located wherever ABM International, Inc.



It may be necessary − by law, legal process, litigation, and/or requests

from public and governmental authorities within or outside your country

of residence − for ABM International, Inc. to disclose your personal

information. We may also disclose information about you if we determine

that for purposes of national security, law enforcement, or other issues of

public importance, disclosure is necessary or appropriate.

We may also disclose information about you if we determine that

disclosure is reasonably necessary to enforce our terms and conditions or

protect our operations or users. Additionally, in the event of a

reorganization, merger, or sale we may transfer any and all personal

information we collect to the relevant third party.


Protection of Personal Information

ABM International, Inc. takes precautions — including administrative,

technical, and physical measures — to safeguard your personal

information against loss, theft, and misuse, as well as against

unauthorized access, disclosure, alteration, and destruction.

ABM International, Inc. online services such as the ABM International, Inc.

Online Store and iTunes Store use Secure Sockets Layer (SSL) encryption

on all web pages where personal information is collected. To make

purchases from these services, you must use an SSL-enabled browser

such as Safari, Firefox, or Internet Explorer. Doing so protects the

confidentiality of your personal information while it’s transmitted over

the Internet.

When you use some ABM International, Inc. products, services, or

applications or post on an ABM International, Inc. forum, chat room, or

social networking service, the personal information you share is visible to

other users and can be read, collected, or used by them. You are

responsible for the personal information you choose to submit in these

instances. For example, if you list your name and email address in a

forum posting, that information is public. Please take care when using

these features.


Integrity and Retention of Personal Information

ABM International, Inc. makes it easy for you to keep your personal

information accurate, complete, and up to date. We will retain your

personal information for the period necessary to fulfill the purposes

outlined in this Privacy Policy unless a longer retention period is required

or permitted by law.


Access to Personal Information

You can help ensure that your contact information and preferences are

accurate, complete, and up to date by logging in to your account at For other personal information, we make good

faith efforts to provide you with access so you can request that we correct

the data if it is inaccurate or delete the data if ABM International, Inc. is

not required to retain it by law or for legitimate business purposes. We

may decline to process requests that are unreasonably repetitive, require

disproportionate technical effort, jeopardize the privacy of others, are

extremely impractical, or for which access is not otherwise required by

local law. Access, correction, or deletion requests can be made through



We do not knowingly collect personal information from children under

13. If we learn that we have collected the personal information of a child

under 13 we will take steps to delete the information as soon as possible.


Location-Based Services

To provide location-based services on ABM International, Inc. products,

ABM International, Inc. and our partners and licensees may collect, use,

and share precise location data, including the real-time geographic

location of your ABM International, Inc. computer or device. This location

data is collected anonymously in a form that does not personally identify

you and is used by ABM International, Inc. and our partners and licensees

to provide and improve location-based products and services. For

example, we may share geographic location with application providers

when you opt in to their location services.

Some location-based services offered by ABM International, Inc., such as

the “Find My iPhone” feature, require your personal information for the

feature to work.


Third-Party Sites and Services

ABM International, Inc. websites, products, applications, and services may

contain links to third-party websites, products, and services. Our

products and services may also use or offer products or services from

third parties − for example, a third-party iPhone app. Information

collected by third parties, which may include such things as location data

or contact details, is governed by their privacy practices. We encourage

you to learn about the privacy practices of those third parties.


International Users

Information you provide may be transferred or accessed by entities

around the world as described in this Privacy Policy. ABM International,

Inc. abides by the “safe harbor” frameworks set forth by the U.S.

Department of Commerce regarding the collection, use, and retention of

personal information collected by organizations in the European

Economic Area and Switzerland. Learn more about the U.S. Department of

Commerce Safe Harbor Program.

Please note that personal information regarding individuals who reside in

a member state of the European Economic Area (EEA) is controlled by

ABM International, Inc. Distribution International in Cork, Ireland, and

processed on its behalf by ABM International, Inc. Inc. Personal

information collected in the EEA when using iTunes is controlled by

iTunes SARL in Luxembourg and processed on its behalf by ABM

International, Inc. Inc.


Our Companywide Commitment to Your Privacy

To make sure your personal information is secure, we communicate our

privacy and security guidelines to ABM International, Inc. employees and

strictly enforce privacy safeguards within the company.


Privacy Questions

If you have any questions or concerns about ABM International, Inc.’s

Privacy Policy or data processing, please contact us.

ABM International, Inc. may update its Privacy Policy from time to time.

When we change the policy in a material way, a notice will be posted on

our website along with the updated Privacy Policy.